Use Playwise HQ in Microsoft Teams
Once Microsoft Teams is connected, you can capture competitive intel and get battlecard answers without leaving Teams. There’s nothing to install — these actions work for any rep as soon as an admin links the tenant.
Before you start
Section titled “Before you start”- An admin needs to have connected Microsoft Teams for your account. Reps need no setup of their own.
- Microsoft Teams is available on the Pro and Enterprise plans (and during your trial).
Submit competitive intel from a message
Section titled “Submit competitive intel from a message”When someone shares something useful in Teams — a competitor’s pricing, a claim they made, a feature gap — send it to Playwise HQ so it can sharpen a battlecard.
- On the message, open its More actions (⋯) menu and choose Send to Playwise.
- Playwise HQ files it into the battlecard review queue, where an admin or editor reviews it before it updates a battlecard.
The exact action label may vary slightly in your tenant — look for the “Send to Playwise” message action.
Ask a question in a chat with the bot
Section titled “Ask a question in a chat with the bot”Need a quick answer? Ask the Playwise HQ bot directly.
- In Teams, open a personal chat with the Playwise HQ bot.
- Type your question — for example, how you compare on pricing or how to handle a particular objection.
- The bot replies using your team’s approved battlecard content, so the answer matches how your company positions.
If the bot can’t answer from your battlecards, it quietly logs the gap so your admins know what content to add.
Good to know
Section titled “Good to know”- Answers only ever draw on approved battlecard content, not unreviewed submissions.
- Alerts about competitors post to channels your admin sets up — see Monitor Microsoft Teams channels.