Delete your account

Deleting your account permanently removes your entire organisation from Playwise HQ — every user, every battlecard and competitor insight, all sales and win/loss data, all CRM integrations, uploaded files, and settings. This cannot be undone. There is no recovery and no grace period. Only an admin can do it.

Before you start

• You need the Admin role.
• This deletes the account for everyone in your organisation, not just you. If you only want to leave, ask another admin to remove you instead.
• Consider exporting anything you need to keep first — nothing can be retrieved afterwards.

How to delete your account

1. Open Settings, then go to the Profile tab and scroll to the red Danger Zone.
2. Read the list of what will be deleted, then click Delete Account.
3. In the confirmation dialog, type DELETE MY ACCOUNT exactly (it’s case-sensitive).
4. Tick the box confirming you understand the deletion is irreversible.
5. Optionally tell us why you’re leaving.
6. Click Delete Account to confirm. You’ll be signed out immediately and the account and all its data are erased.

Good to know

• If you have an active paid subscription, it’s cancelled immediately, but billing continues until the end of your current billing period.
• Not sure you want to delete everything? Downgrading your plan keeps your data while lowering cost.

Related

Manage users and roles

Upgrade or downgrade your plan

Manage billing and payment