Marketing emails and unsubscribe
Marketing emails — product updates, feature announcements, and tips — are a separate consent lane from the account and notification emails Playwise HQ sends about your activity. You control the two independently, so turning one off never affects the other.
The two kinds of email
Section titled “The two kinds of email”- Account and notification emails (transactional): password resets, email verification, invitations, and your notification digests and alerts. These follow your account activity and your notification preferences — they are not marketing.
- Marketing emails: product updates, feature announcements, and tips. These are opt-in and managed separately. Turning marketing off does not stop account emails like password resets or invitation notifications.
Turn marketing emails on or off
Section titled “Turn marketing emails on or off”- Go to Settings → Notifications.
- Find the Marketing emails card — it’s kept visually separate from the notification toggles for exactly this reason.
- Switch Send me product updates on or off. This card saves on its own, immediately — it isn’t part of the Save Preferences button used by the notification settings.
Unsubscribe from a marketing email
Section titled “Unsubscribe from a marketing email”Every marketing email includes an unsubscribe link in its footer.
- Click the unsubscribe link. It opens a public page — no sign-in needed.
- Click Confirm unsubscribe. The page confirms exactly which emails you’ve unsubscribed from.
- You keep receiving in-app notifications and your account emails as normal.
Good to know
Section titled “Good to know”- Changed your mind? Click Re-subscribe on the confirmation page, or turn Send me product updates back on in Settings → Notifications. If you unsubscribed via an email link, the card shows a note so you can re-enable it there.
- Manage all preferences on the unsubscribe page takes you straight to your Settings.