Notifications and email preferences
Playwise HQ keeps you posted on battlecard changes, insights, win/loss activity, and system alerts — in the app and by email. This guide shows where your notifications live and how to tune exactly what you receive.
What you’ll do
Section titled “What you’ll do”- Check new notifications from the bell or the notification centre.
- Open Settings → Notifications.
- Choose which notifications you get and how (in-app, email, or both).
- Mute competitors you’d rather not hear about.
- Set your email digest frequency, day, and time.
These are personal settings — they apply only to you, and nothing changes until you click Save Preferences.
Before you start
Section titled “Before you start”- Any user can manage their own preferences. There’s no admin role or plan requirement.
See your notifications
Section titled “See your notifications”The bell
Section titled “The bell”The bell in the top navigation bar shows a badge with your unread count and updates in real time. Click it to open a panel with your 10 most recent notifications, a Mark all read action, and a View all notifications link.
The notification centre
Section titled “The notification centre”Click View all notifications, or go to /notifications, for the full page. Filter with the tabs — All, Unread, Read, Saved, and Snoozed — and narrow by type with the All Categories dropdown (Battlecards, Insights, Win/Loss, Patterns). Mark all read clears your unread count.
Choose what you receive
Section titled “Choose what you receive”Open Settings → Notifications. The controls below all live on this one screen; click Save Preferences at the bottom when you’re done.
General
Section titled “General”- Enable notifications — the master switch. Turn it off to pause everything, or on to configure the rest.
- With it on, set your default channels: In-App notifications and Email notifications.
Categories
Section titled “Categories”Under Categories, turn each type on or off and pick how it reaches you:
- Battlecard Updates, Insight Workflow, Win/Loss Activity, and System Alerts.
- For each enabled category, the dropdown sets its channel: In-App & Email, In-App Only, or Email Only.
Mute specific competitors
Section titled “Mute specific competitors”In Muted Competitors, click Mute a competitor, search by name, and select one. Muted competitors won’t trigger notifications for their battlecard updates. Click Unmute to reverse it. You can manage this list even when notifications are turned off.
Set your email digest
Section titled “Set your email digest”In Email Frequency, choose how often digests arrive:
- Immediate — as things happen.
- Daily Digest — then pick the Time of day.
- Weekly Digest — then pick the Day and the Time.
Digest times are set on the hour.
Quiet hours and snooze
Section titled “Quiet hours and snooze”- Turn on Enable quiet hours and set a From and To time to hold notifications during those hours.
- Default snooze duration controls how long the snooze action silences a notification, from 1 hour up to 48 hours.
Good to know
Section titled “Good to know”- Remember to click Save Preferences — the notification settings don’t apply until you do.
- The Marketing emails toggle on this same page is a separate consent lane and saves on its own. See Marketing emails and unsubscribe.