Logging in to Playwise HQ gives you access to your team’s competitive intelligence dashboard — including competitor battlecards, win/loss analysis, and field insights. The login process is straightforward: enter the email and password associated with your account, and you are taken directly to your Dashboard.
Playwise HQ uses secure, token-based authentication to protect your account. Your session is automatically maintained as you work, so you do not need to re-enter your credentials during normal use. If your session expires after a period of inactivity, you will be prompted to sign in again.
Key benefits
- Quick access to your dashboard — A simple email and password login gets you to your competitive intelligence in seconds.
- Secure sessions — Your credentials are encrypted, and sessions are managed with industry-standard security practices.
- Automatic session management — Your session is refreshed automatically in the background, so you stay logged in as long as you are actively using the platform.
- Multi-device support — Sign in from any device with a web browser to access your account.
To log in, you need the email address and password you used when creating your Playwise HQ account. If you joined through a team invitation, use the email address the invitation was sent to and the password you set when accepting the invitation.
Playwise HQ sends a verification email when your account is created. You can log in and use the platform during the verification pending period without any restrictions. However, if your email remains unverified for an extended period, your login may eventually be blocked until you verify your email address.
If your login is blocked due to an unverified email, check your inbox (and spam folder) for the verification email, or request a new verification link.
Your account must be active to log in. If your account has been deactivated by an administrator, you will not be able to sign in. Contact your account administrator if you believe your account has been deactivated in error.
Once logged in, your session is maintained automatically. Access tokens are refreshed in the background so you remain authenticated while actively using the platform. If you close your browser and return later, you may be prompted to sign in again depending on your session state.
Follow these steps to sign in to your Playwise HQ account.
- Go to the Playwise HQ login page at
/login.
- Alternatively, if you are on the registration page, click the “Sign in” link below the registration form.
- You will see the login page with the heading “Sign in to your account” and the subheading “Welcome back to your competitor dashboard”.
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Email — Enter the email address associated with your Playwise HQ account. The placeholder reads: “you@example.com”.
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Password — Enter your password. The placeholder reads: “••••••••”. Click the eye icon on the right side of the field to toggle password visibility so you can verify what you are typing.
- Click the “Sign in” button.
- The button will briefly show “Signing in…” with a spinner while your credentials are verified.
- On success, you will be redirected to your Dashboard, where you can access your battlecards, analytics, and team features.
This error appears when the email address is not found or the password is incorrect. Double-check that you are using the correct email address and password. Passwords are case-sensitive — make sure caps lock is not enabled.
If you cannot remember your password, click “Forgot password?” on the login page to get a reset link by email. See reset or recover your password for the full steps.
This error means your account has been deactivated. Contact your account administrator to reactivate your account.
This error appears if your email address has remained unverified for an extended period. Check your inbox and spam folder for the verification email that was sent when your account was created. Click the verification link in the email to verify your address, then try logging in again.
