Connect Slack
Connecting Slack lets your reps submit competitive intel, ask battlecard questions, and receive competitor alerts right inside Slack. An admin connects the workspace once; every rep is ready straight away with nothing to set up.
What you’ll do
Section titled “What you’ll do”- Open the Slack integration settings.
- Start the connection and authorise Playwise HQ in Slack.
- Land back in Playwise HQ connected.
It takes a couple of minutes, and reps need no setup of their own once you’re done.
Before you start
Section titled “Before you start”- You need the Admin role in Playwise HQ.
- Slack is available on the Pro and Enterprise plans (and during your trial).
- Be signed in to Slack as someone who can add an app to your workspace.
1. Open Slack settings
Section titled “1. Open Slack settings”In Playwise HQ, go to Settings → Integrations → Slack. The connection status card at the top shows whether Slack is connected yet.
2. Connect your workspace
Section titled “2. Connect your workspace”Click Connect Slack. The button briefly shows Opening Slack… and sends you to Slack, where you choose the workspace and grant Playwise HQ access.
3. Return connected
Section titled “3. Return connected”Slack sends you back to Playwise HQ automatically. You’ll see a short confirmation page with a link back to Settings → Slack, where the status card now shows your workspace name and an active badge. That’s it — your reps can start using Playwise HQ in Slack immediately.
Connection status at a glance
Section titled “Connection status at a glance”The status card always reflects one of a few states and shows the matching button:
- Pro feature — Slack isn’t included on your current plan. The card shows an Upgrade plan button. See Upgrade or downgrade your plan.
- Not connected — no workspace linked yet. Shows Connect Slack.
- Active — connected and working. Shows your workspace name and a Disconnect Slack button.
- Disconnected or error — the link dropped or Slack rejected the bot token. Shows Reconnect Slack; click it to run the same authorise step again.
Good to know
Section titled “Good to know”- Reps don’t set anything up. As soon as the workspace is connected, everyone can use Playwise HQ in Slack.
- Disconnecting stops
/playwiseanswers and channel notifications until you reconnect. - If the card shows an error, click Reconnect Slack to restore answers and notifications.